The check-in process, end to end

Every FTNSS pass is a QR code in the member's app. Scanning takes about two seconds, works on the device you already have, and logs every entry automatically.

At the door

  1. 1The member opens their pass in the FTNSS app.
  2. 2You scan it - phone camera, kiosk, or a plugged-in hardware scanner.
  3. 3The screen answers in color: green (let them in), amber (caution - read the reason), red (don't - with the reason).
  4. 4The check-in is logged with time, pass, and staff member - no paperwork.

Good to know: A pass activates at its FIRST scan - that's when its clock starts. A 3-day pass first scanned Thursday runs Thursday–Saturday, no matter when it was bought.

Who can scan

Everyone on your team: owners, managers, front desk, instructors, and scan-only device logins. Scanning is the one capability every role has.

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