Staff roles & permissions
Give every person exactly the access their job needs - no shared owner logins, no over-powered front desk accounts.
The five roles
- Owner - everything, including the organization, finances, and deleting things. Orgs can have multiple owners.
- Manager - day-to-day everything: locations, passes, reviews, staff, holiday hours. Not organization settings or deletes.
- Instructor - their classes, plus scanning and member lookup.
- Front desk - scanner and members (incl. emergency contacts), read-only class schedule and reviews. No finances, analytics, staff, or settings.
- Scan-only - a device login that scans passes and looks up members. Perfect for a door tablet.
Good to know: Permissions are enforced on the server, not just hidden in the UI - a front-desk login physically cannot read your finances.
Choosing roles
Rule of thumb: people who change prices are managers; people who run the door are front desk; shared devices are scan-only. When in doubt, grant less - upgrading later is one tap.